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Houston and Harris County homeowner resources

Houston Storm Damage Help

Organize your damage records, identify the right local repair contacts, and compare written estimates before committing to work. Our information and request form are free; contractor availability varies.

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Build a Houston storm repair file

Separate your observations into roof damage, water entry inside the home, and any outdoor equipment damage. This helps you explain the work needed without treating every item as the same insurance claim.

  • Record the event date and when you first noticed each problem. Take photographs only from safe locations.
  • Contact your insurer, keep correspondence and receipts, and ask about temporary protection before permanent work.
  • Compare written estimates by roof area, materials, removal, damaged decking, cleanup and warranty. Ask how additional work will be approved.

TDI: reporting damage, repairs and claim records

Check the address and local authority

Start with the property address, not just a Houston mailing address. Ask the responsible city or county office which permits and inspections apply to your exact repair scope. Put responsibility for permits in the written estimate.

Houston Permitting Center: residential roofing contact and permit information. If the property is outside city jurisdiction, confirm the appropriate office before relying on city instructions.

The Harris County Flood Control District mapping resources provide local floodplain information. Keep flood-risk research separate from the insurer's determination of the cause and coverage of a particular loss.

Verify the roofer without a fictional license requirement

Texas has no state-issued roofing license. The RCAT consumer guide explains its voluntary credential. Verify insurance and recent references, ask who will do the work, and get payment and warranty terms in writing. A directory listing or credential is not a guarantee of workmanship.

Prepare your request

Tell us your city and ZIP code, the type of repair, and whether you need roofing, HVAC or general guidance. Keep policy documents and sensitive records for the insurer or professional who needs them. This form is not an emergency dispatch service.

Houston homeowner questions

Does a Houston roofer need a TDLR roofing license?
Texas does not issue a state roofing license. RCAT offers a voluntary credential, not a TDLR roofing license. Check the company's insurance, references, written scope and warranty; ask the responsible building department about requirements for your address and work.
How should I document water damage after a Houston storm?
Keep dated photographs of the areas you can safely observe, a description of where water appeared, and receipts for temporary protection. Tell your insurer what you observed without guessing the cause. Ask which policy and claim process apply to each part of the damage.
Can I submit a request from the Houston area?
Yes. Include your city, ZIP code and the type of work in your request. Contractor matching depends on availability and the work needed; submitting a request does not guarantee an appointment or an emergency response.
Can I request help in Spanish?
Use our Spanish request form or select Spanish in the English form. Spanish homeowner guides are also available. Ask any contractor directly about language support before arranging a visit.

Plan your Houston repair request

Share the type of help you need. Matching depends on the work and available contractors; no appointment is guaranteed.

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